We ship all parcels within the UK via UPS. As soon as your parcel leaves our warehouse, you'll receive a tracking number. You can use this number to follow your parcel's status on the UPS website.

No updates showing in your tracking?

If you notice that tracking hasn't been updated for a while, or your order seems to have stalled somewhere along the way, this is usually down to the delivery service being busy. We understand that can be frustrating.

We'd recommend giving it another 5 working days. If you still don't see any new updates after that, feel free to get in touch with us. We'll then start an investigation with the courier and be happy to help you further.