We're sorry to hear your parcel arrived damaged. Not sure whether your order was also damaged as a result? Feel free to get in touch with us and send us the following details:

• Your full name
• Your order number
• The email address you used to order
• Clear photos of the condition the parcel arrived in

As soon as we've received this information, we'll get in touch with the carrier as quickly as possible so we can work together on a suitable solution.