We like to keep you updated on the status of your order. During the ordering process, you'll automatically receive updates at the following moments:

• Order received
  You'll receive an order confirmation by email as soon as your order has reached us successfully.
• Order shipped
  As soon as your parcel has been handed over to the carrier, you'll receive a shipping confirmation by email with a tracking number.

Check your order status online

Do you have a Pabo account? Log in to your account to easily check the status of your order. You'll also find your tracking number here right away, so you can follow your parcel as soon as it's shipped.

Track your parcel

We ship all parcels within the UK via UPS. As soon as your parcel leaves our warehouse, you'll receive a tracking number. You can use this number to follow your parcel's status on the UPS website or via the UPS app.

International shipments

Orders shipped outside the UK may be sent with other carriers, such as DHL, UPS or PostNL. For these shipments too, you'll receive a tracking number so you can follow your parcel.