Has your order not shipped yet? Then in some cases it's possible to make a change. Did you choose Klarna as your payment method? Unfortunately, it's not possible to make changes to your order in that case.
How do you know if your order has already shipped?
As soon as your order ships, you'll receive a shipping confirmation from us by email. Do you have a Pabo account? Then you can also easily check the status of your order there.
Has your order not shipped yet and would you like to request a change? Then get in touch with us as soon as possible and send us the following details:
- Your order number
- The email address the order was placed with
- Your full name
- The name, size, colour and item number of the item you'd like to change
Please note: paying an extra amount isn't possible. The replacement item must therefore be the same price.
We'll do our best to change your order for you, but unfortunately we can't guarantee this. Orders are often shipped the very same day.
No longer able to make a change? Then you can of course return the product. Click here for more information on returns.