orry to hear your refund doesn't seem right. We're happy to look into that for you.

Please note that, for discretion, refunds don't appear under the name Pabo, but under BU.

Good to know:

• Shipping costs are only refunded when the full order is returned
• Did you use a discount code with a minimum spend requirement, and does the total amount after the return fall below that minimum? Then the discount no longer applies and won't be recalculated

Do you think the refunded amount is incorrect? Then feel free to get in touch with us and send us the following details:

• Your full name
• The email address you used to place the order
• A screenshot of the refund received in your bank account

Thank you in advance, and our sincere apologies for the inconvenience.